Union Contact Hub

Your Cloud Contact Center Solution on Amazon Connect

Product Introduction

Union Contact Hub is a powerful, cloud-based contact center solution designed to enhance customer interactions and streamline communication. Built on Amazon Connect, our platform provides the flexibility and scalability you need to meet the demands of your business.

Key Features

Seamless Integration with Amazon Connect
AI-Powered Analytics and Reporting
Omnichannel Support: Voice, Chat, Email, and SMS
Customizable IVR Systems
Real-Time Monitoring and Dashboards
Automatic Call Distribution (ACD)

Benefits of Union Contact Hub

Transform your customer service experience with our solution:

Enhanced Customer Satisfaction: Quick and efficient resolutions lead to happier customers.
Cost Efficiency: Reduce operational costs with a cloud-based system.
Scalability: Easily scale your operations as your business grows.
Improved Agent Performance: Empower your agents with the tools they need to succeed.

Contact Us

Have questions or want to schedule a demo? Fill out the form below, and our team will get back to you shortly!